Ozon hid its Russian warehouse locations before Ukrainian strikes
Photo: Ozon's warehouse addresses disappeared 20 days before the attacks (Getty Images)
The company Ozon removed the addresses of 56 of its warehouses in Russia from its public directory – this happened at least 20 days before the first Ukrainian strikes on the company's logistics centers. At the same time, the addresses of four foreign warehouses remained freely available, according to Vot Tak.
What exactly disappeared from the directory
In the Knowledge Base section, where Ozon publishes basic information about its logistics centers for sellers – names, working hours, requisites, and contacts – the actual and legal addresses disappeared from the Russian warehouse cards, along with links to coordinates on Yandex Maps and route maps.
At the same time, the cards for four foreign warehouses – in Astana, Almaty, Minsk, and Yerevan – remained fully detailed, with addresses and route maps.
When exactly were the addresses removed
The exact date of the information removal could not be established. However, in the specialized chat Ozon FBO: Delivery Assistance, on August 3, one user wrote that the addresses of warehouses and sorting centers had disappeared from the Knowledge Base, although names and requisites remained.
At the same time, the same user had posted the address of an Ozon warehouse in Vnukovo on July 21, noting that they had taken it from the Knowledge Base – meaning that at least until the end of July, the addresses of Russian centers were still publicly available.
What the company itself says
Ozon support responded to the user that the information in the reference section is being updated, and the exact address and route are now provided to sellers individually – through their personal account when submitting a delivery request, or by contacting technical support.
On Saturday, August 22, Ukraine's Defense Ministry officially confirmed a strike on the company's logistics hub – this came after earlier strikes on the largest Wildberries warehouses. The following day, drones attacked Ozon for the second consecutive day – this time, a warehouse in Orenburg was hit, where the company evacuated workers and temporarily suspended deliveries due to a fire.
